Thanks for making time to talk about handling a Counteroffer today.
Topic 006
Negotiation
B1
Handling a Counteroffer
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处理还价
Respond to a counteroffer without losing the deal
Seller
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Buyer
Of course. I understand we need to respond to a counteroffer without losing the deal.
Thank you for your counteroffer.
Yes, let us look at commercial terms and keep the conversation practical.
From our side, the main concern is price, value, and approval timing.
That makes sense, and I also need to consider our internal policy and approval process.
That price is difficult for us.
I appreciate the direct explanation. Could you share what outcome would work best for you?
Ideally, we would like a clear plan with the right price and a realistic schedule.
We can review the budget and check whether the current order still meets your needs.
That would help. Our team wants to avoid confusion later in the project or account.
Understood. I can prepare a revised proposal and include the key points in writing.
We can adjust the package instead.
That is reasonable. I may need to confirm the details with my manager before we commit.
No problem. If you can confirm the timing, I can update our team this afternoon.
I will also check the proposal details so the message is accurate.
Good. The most important thing is that the customer, client, or department receives a clear response.
Agreed. Clear communication will protect the relationship and reduce risk.
Could you send the update by the end of the day if possible?
Yes. I will send a summary with the agreement points and any open questions.
Thank you. That gives us a practical way to move forward.
You're welcome. I am glad we found a workable agreement for both sides.
Useful Expressions
Expressions used in this dialogue
- Thank you for your counteroffer. “处理还价”场景中的常用表达。
- That price is difficult for us. “处理还价”场景中的常用表达。
- We can adjust the package instead. “处理还价”场景中的常用表达。