Topic 021 Email and Calls A2

Following Up on an Email

正在加载进度...

跟进邮件

Ask for a reply to a previous email

Sender ↔ Recipient
Sender 01

Thanks for making time to talk about following Up on an Email today.

Recipient 02

Of course. I understand we need to ask for a reply to a previous email.

Sender 03

I am following up on my previous email.

Recipient 04

Yes, let us look at the message and follow-up and keep the conversation practical.

Sender 05

From our side, the main concern is the response time and missing information.

Recipient 06

That makes sense, and I also need to consider our internal policy and approval process.

Sender 07

Could you let me know your thoughts?

Recipient 08

I appreciate the direct explanation. Could you share what outcome would work best for you?

Sender 09

Ideally, we would like a clear plan with the right call and a realistic schedule.

Recipient 10

We can review the response and check whether the current client still meets your needs.

Sender 11

That would help. Our team wants to avoid confusion later in the project or account.

Recipient 12

Understood. I can prepare a clear written update and include the key points in writing.

Sender 13

Your response would be appreciated.

Recipient 14

That is reasonable. I may need to confirm the details with my manager before we commit.

Sender 15

No problem. If you can confirm the timing, I can update our team this afternoon.

Recipient 16

I will also check the customer details so the message is accurate.

Sender 17

Good. The most important thing is that the customer, client, or department receives a clear response.

Recipient 18

Agreed. Clear communication will protect the relationship and reduce risk.

Sender 19

Could you send the update by the end of the day if possible?

Recipient 20

Yes. I will send a summary with the proposal points and any open questions.

Sender 21

Thank you. That gives us a practical way to move forward.

Recipient 22

You're welcome. I am glad we found a professional reply that keeps the work moving.

Useful Expressions

Expressions used in this dialogue