Topic 025 Email and Calls B1

Asking for Clarification

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请求澄清

Clarify unclear instructions or data

Analyst Manager
Analyst 01

Thanks for making time to talk about asking for Clarification today.

Manager 02

Of course. I understand we need to clarify unclear instructions or data.

Analyst 03

Could you clarify what you mean bya clear written update?

Manager 04

Yes, let us look at the message and follow-up and keep the conversation practical.

Analyst 05

From our side, the main concern is the response time and missing information.

Manager 06

That makes sense, and I also need to consider our internal policy and approval process.

Analyst 07

My understanding is thata clear written update.

Manager 08

I appreciate the direct explanation. Could you share what outcome would work best for you?

Analyst 09

Ideally, we would like a clear plan with the right call and a realistic schedule.

Manager 10

We can review the response and check whether the current client still meets your needs.

Analyst 11

That would help. Our team wants to avoid confusion later in the project or account.

Manager 12

Understood. I can prepare a clear written update and include the key points in writing.

Analyst 13

Please correct me if I am wrong.

Manager 14

That is reasonable. I may need to confirm the details with my manager before we commit.

Analyst 15

No problem. If you can confirm the timing, I can update our team this afternoon.

Manager 16

I will also check the customer details so the message is accurate.

Analyst 17

Good. The most important thing is that the customer, client, or department receives a clear response.

Manager 18

Agreed. Clear communication will protect the relationship and reduce risk.

Analyst 19

Could you send the update by the end of the day if possible?

Manager 20

Yes. I will send a summary with the proposal points and any open questions.

Analyst 21

Thank you. That gives us a practical way to move forward.

Manager 22

You're welcome. I am glad we found a professional reply that keeps the work moving.

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