Topic 038 Sales B1

Offering a Trial Period

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Offer a trial to reduce client hesitation

Sales Representative ↔ Client
Sales Representative 01

Thanks for making time to talk about offering a Trial Period today.

Client 02

Of course. I understand we need to offer a trial to reduce client hesitation.

Sales Representative 03

We can offer a trial period.

Client 04

Yes, let us look at the sales opportunity and keep the conversation practical.

Sales Representative 05

From our side, the main concern is the customer need, value, and proposal.

Client 06

That makes sense, and I also need to consider our internal policy and approval process.

Sales Representative 07

This will help you evaluate the product.

Client 08

I appreciate the direct explanation. Could you share what outcome would work best for you?

Sales Representative 09

Ideally, we would like a clear plan with the right customer and a realistic schedule.

Client 10

We can review the product and check whether the current proposal still meets your needs.

Sales Representative 11

That would help. Our team wants to avoid confusion later in the project or account.

Client 12

Understood. I can prepare a tailored offer and include the key points in writing.

Sales Representative 13

There is no long-term commitment.

Client 14

That is reasonable. I may need to confirm the details with my manager before we commit.

Sales Representative 15

No problem. If you can confirm the timing, I can update our team this afternoon.

Client 16

I will also check the discount details so the message is accurate.

Sales Representative 17

Good. The most important thing is that the customer, client, or department receives a clear response.

Client 18

Agreed. Clear communication will protect the relationship and reduce risk.

Sales Representative 19

Could you send the update by the end of the day if possible?

Client 20

Yes. I will send a summary with the contract points and any open questions.

Sales Representative 21

Thank you. That gives us a practical way to move forward.

Client 22

You're welcome. I am glad we found a confident next step with the customer.

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